Confirmed Service Customer
I brought my diesel in to have my computer flashed for emissions. I had no problems with my truck and no check engine light. When I got it back, the check engine light was on with a service dpf note. I called Luke the service advisor the next day to ask why they didn���t offer a forced re-gen on my truck and to see if I can bring it in. I never got a call back and still waiting! Nothing like getting you vehicle back with more problems when you trust that a dealership will do their job! I will not be going back!!! Thanks Luke! ��������
Scott T.
CONCORD,
CA
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
I recently left a review as my first visit to the dealership wasn���t great. I got contacted by a supervisor as he wanted to make sure my experience w...
Confirmed Service Customer
Don was my service writer. He kept me informed and explained everything well.
Confirmed Service Customer
Much better than the last time. At least they didn't make me feel like a criminal. Took 2 vehicles in for service, 2 oil changes, and a fuel filter ch...
Confirmed Service Customer
Horrible, my truck has been back in for the same thing 2x. This time I was asked to leave it a couple days for them to look at it.. you guys have had ...