185 Reviews Found
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Confirmed Service Customer
My overall experience was good with the exception of two items: After i got my car home from being serviced my wife drove the car to her work and experienced issues with the car and the engine light came on. I had to return the car the next day only to find one of the replaced spark plugs was cracked causing the engine to miss fire. Big inconvenience. The shuttle driver drove unsafe, continually running or rolling through stop signs and red lights. Service person Daniel was great to work with.
Joseph M.
OAKLEY
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Confirmed Sales Customer
As always winter provides the best possible service.
Phillip F.
OAKLEY
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Confirmed Service Customer
The person I met with was very friendly and knowledgeable
Dexter R.
ANTIOCH
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Confirmed Service Customer
I had to wait 3 hours for a normal 1 hour task of changing oil. service beneath your standard.
James N.
BRENTWOOD
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Confirmed Service Customer
Was told very quiet morning so came in early, checked in and waited 45 minutes and finally spoke with an employee who got things moving. Now they charge you $20 to rotate tires. I���m going elsewhere next time.
Janet B.
OAKLEY
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Confirmed Service Customer
Everyone at Winter Chevrolet is AMAZING and so very helpful!!!
Christopher M.
ANTIOCH
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Confirmed Sales Customer
The time I walked into the dealership until I drove away with my new truck I was 100% satisfied that Winter Chevrolet did everything to make me happy. Brian Vargas my salesman was 100% professional and make sure that I was up to speed with all the new features on the truck.
Philip M.
MARTINEZ
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Confirmed Service Customer
Unclear information on services and ended doing services that was not necessary and overpriced
Loc N.
ANTIOCH
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Confirmed Sales Customer
It was very good experience buying my new car,
Debra S.
BAY POINT
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Confirmed Service Customer
I came in to get an Oil change at 9am and to have my car test drive to see what shaking issue was they had my car for HOURS..!! o was thinking oil change test drive maybe hour tops no way I had drop it off 9am like said then I did NOT GET MY CAR BACK TILL 5 had known better I would of not even probably received my vehicle same Day the techs Mechanics goes home at 4 they also take hour lunch break so if I don���t go into the dealer my self after so manny hours wouldn���t have known or gotten call back was all day very stressful only have one vehicle I missed whole days of work my wife Diabetic her sugars weee getting dangerously low had walk get food it was STRESSFUL NEVER EVER AGAIN NOTHING WAS OFFERED to make it right or service discount something just was all day whole 8 hour shift for oil change and test drive that���s crazy CHEVY
Aundrey A.
OAKLEY
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Confirmed Service Customer
I went in for an oil change and to have my brakes looked at for the 4th time due to a noise that continues to be a concern for me. There wasn���t a resolution and my brakes continue to have the same loud noise after being told there is nothing wrong with my brakes.
Wanda B.
ANTIOCH
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Confirmed Sales Customer
Smooth and easy transaction. Understand and accommodate what I need and met my goal
Sherwin S.
OAKLEY
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Confirmed Service Customer
Bought the newest 2024 Colorado ZR2 Bison which is supposed to be top of the line? I had to go back and forth to claims missing parts that was not on the truck. I asked if I can have a courtesy car since I���m over 1hour away from the dealer and that only this dealer can do the install since it was bought there. I was denied a rental and had to wait for truck to complete with parts install. The on-star service that came with the truck until today doesn���t work? The XM Sirius satellite radio doesn���t work. I called the dealer and expressed my concerns and issues and not one has gotten back to me. The person who helped me was really nice, she even called me and told me that she had found a new job and that she would still try her best to help me out coz she knows history of this dealer. If I can give a zero, I would. I have owned multiple trucks that I purchased from Chevy dealers and this Winters Chevrolet in Pittsburg, Ca may just be the worst one! It really makes customer think twice of bringing in their vehicle for a service due to the hospitality and customer service they have would show the same experience in their in-house service. I would never due business with this dealer location ever again. I would make sure friends and family and social media folks to not ever buy a vehicle in this location! That���s my experience with this dealer. As of today, 9/18/2024 my vehicle OnStar is still not in service and xM satellite radio still doesn���t work. P.S Chevy Corp pls help me get my newest top of the line Colorado bison experience more enjoyable and headache/issue free. Thank you!
Albert M.
ELK GROVE
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Confirmed Sales Customer
I have purchased at least a dozen vehicles from Winter Chevrolet and Honda. I have always been treated professionally. My most recent purchase was no exception. I appreciate the sales staff service. Robert Nikolayev was extremely helpful and made sure I was comfortable with the sale and service.
Charles W.
ANTIOCH
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Confirmed Sales Customer
From the moment I drove into the lot until the moment I left there was so much welcoming and loving staff. They made me feel Ike I was part of the family from the very start. Now I know why my brother Jarad always purchased his trucks from winter. He always told me of the great staff and service but, I was a Jeep guy back then. I am so happy with the car and the experience I am going to share my story with anyone that I can. I���ve been to over 6 other lots in my few days of driving cars and I knew when I got to winter the rest of the dealers were no where near the quality or personality. I love you guys and am in the for life! Jimmy and Alany Wouters
James W.
CONCORD
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Confirmed Service Customer
I was extremely happy with Winters Chevrolet giving me a military discount but to my disappointment I couldn���t start my truck Winters advised my battery is due for a replacement. After a day I had it replaced
Albert L.
antioch