Confirmed Service Customer
I brought my 2017 Volt in with a check engine light on. The car ran fine on electric but had lack of power on gas. They updated the software, cleared the code and released the vehicle with a full charge. I asked them to drive and check the gas engine since that what seems to be the problem, not sure if that was completed. With the full battery charge from the dealership, i am waiting to see if the gas engine still has the same issue. They stated if the check engine light comes on again that i will need a new battery pack - seems extreme and the problem seems to be on the gas engine side. Confusing.
Joseph M.
OAKLEY,
CA
Business Response
Joseph, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (925) 526-6071 when you have a chance. Thank you, and we look forward to hearing from you.
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